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FAQs

Welcome to our FAQ page! Here, you’ll find answers to commonly asked questions about Sound minds psychiatry and wellness. Whether you’re looking for information about our company, our services, or how to get started, you’re in the right place.

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We offer general mental health services across lifespan, depression management, anxiety and panic disorders, trauma and post-traumatic stress disorder (PTSD), attention deficit hyperactivity disorder (ADHD), obsessive compulsive disorder (OCD), bipolar disorder and more. Our aim is to personalize comprehensive care and provide individualized care plans to meet the needs of our patients.

We accept Aetna and Cigna. Contact our office for insurance eligibility questions. Patients also have the option of self-pay. A valid credit/debit card is needed on file. Patients are responsible for other fees not covered by insurance including copay and coinsurance deductibles. Our rates vary in relation to the service provided to the patient and insurance coverage.

Insurance Accepted
* Aetna
* Meritain
* Nippon
* United Healthcare Shared Services
* Allied Benefit Systems – Aetna
* Christian Brothers Services – Aetna
* Trustmark Health Benefits – Aetna
* Trustmark Health Benefits – Cigna* Trustmark Small Business Benefits – Aetna
* Health Scope – Aetna
* Oscar Health
* Blue Cross and Blue Shied Texas
* United Healthcare
* Oxford
*Cigna

Patients have the self-pay option for those without insurance.

You can make an appointment by visiting our website, using our online form or contacting our office by phone so we can help you schedule your appointment.

Yes, our practice offers virtual visits using a secure platform to enable the privacy of your visit, and the option of seeing a provider from the comfort of your location.

We understand that unexpected events may impact your schedule; however, we do require a 24-hr notice of cancellation or rescheduling prior to the appointment time to avoid being charged a late cancellation/No show fee.

Yes, your privacy is of major importance. All information shared during patient visits is strictly confidential in agreement with ethical and legal standards

Can’t Find Your Questions?

Feel free to reach out to our support team for assistance.

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